Dispelling the Empathy Myth with Joseph Cope
Dispelling the Empathy Myth: The Real ROI of Fierce Empathy with Joseph Cope, The Empathy Guy
Joseph Cope on LinkedIn
Learn more about Joseph Cope: https://empathyguy.com/
Contact: The Empathy Guy
Today we explore the transformative power of empathy in leadership with our guest, Joseph Cope, known as 'The Empathy Guy.'
Joseph is an educator, national speaker, and corporate workshop facilitator dedicated to helping organizations build empathy into their culture. We uncover what real empathy means beyond its common misconceptions, identify the skills needed to implement it, and discuss the tremendous ROI of fostering an empathetic work environment.
Joseph introduces the C.A.R.G.O. Model, a practical framework for creating space in difficult conversations. Whether you're a seasoned leader or aspiring to be one, tune in to learn how empathy can profoundly impact your success and resilience.
00:00 Introduction to Empathy in Leadership
00:47 Defining Empathy: Beyond the Buzzword
02:10 Redefining Empathy in the Workplace
04:59 Teaching Empathy Skills
07:00 Empathy and ROI: The Business Case
14:48 Empathy in Difficult Conversations
23:34 Empathy as a Learned Skill
35:20 Conclusion and Final Thoughts